Thursday, December 11, 2008

Season Seafood Products

*I have removed the name of the customer service rep for privacy purposes. The most recent reply is listed first, with a bullet mark beginning each individual correspondence.

  • Thank you for your suggestion. We keep trying to update the packaging.

Consumer Affairs
RAB Food Group
1 Harmon Plaza
Secaucus, NJ 07094
  • Consumer Affairs,
Thank you for your quick response and taking the time to investigate the matter. Because soy is so commonly used in products, but not easily seen in the ingredients when I get a soy reaction, I make a list of all the possible suspects and try to determine which one could be the cause. Due to your findings I have to assume that your product is a possible source, and will have to stop from making any further purchases.

Just a word of advice, since a soy allergy is one of the 8 most common allergies with some reactions being deadly, I would recommend that your company consider noting on the package that this product was packaged on the same equipment that also processes products containing soy. It would be very helpful for the many people suffering with this allergy.

Thanks again for your efforts, and I hope my advice is useful.
Mike

  • Dear Mike:
We have been told that the same equipment is used to pack all the Sardines.


Consumer Affairs
RAB Food Group
1 Harmon Plaza
Secaucus, NJ 07094



  • The UPC number is 0 7030302216 0.

Thanks for your support.
Mike

  • Please share the upc number of the product so we are sure to get information about the right product.
Consumer Affairs
RAB Food Group
1 Harmon Plaza
Secaucus, NJ 07094


  • Hello,
I have a soy allergy, and was wondering if your sardines packed in "pure olive oil" are packed on the same equipment as those packed in "soy oil". My allergy is sensitive enough that I've noticed allergy symptoms due to cross contamination in other products; peanut butter for instance.

Thanks in advance for your quick response,
Mike

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